Start with your situation
Home repairs and trade quotes: understand the job before paying
A call-out, diagnosis and completed repair are different services. Choose the trade, check the proposed scope and ask what you are authorising.
What’s your situation?
Separate the three stages
- Attendance: what does the first fee include, and what happens if the job cannot proceed?
- Diagnosis: what will be investigated, for how long, and what will you receive after the assessment?
- Repair: request the proposed work, materials, equipment, GST and paperwork in writing before approving extras.