Question a bond deduction
Record what happened and where the supporting documents can be found. Documents stay with you; this tool does not decide liability.
Current work is not saved on this device.
Save and resume
Save only when you choose. Includes both rental paths, edited responses, private notes, evidence references and correspondence. Original files are not saved. Anyone using this browser can reopen a saved draft.
Start with your outcome
Set out each charge, explain your position and connect the records that support it. You can leave unknown details blank and return later.
What you’ll need and an example response
Have the proposed charges, entry and exit condition reports, relevant photos and correspondence nearby. Missing a document? Record that in your response and ask for it.
I am asking you to withdraw the $150 cleaning deduction. The kitchen mark was recorded at the start of the tenancy (entry report, original page 3). Please explain how the proposed charge accounts for that record.
Fictional example. Your response should reflect your own facts.
Add the charges and supporting records, then review your response before sending.
Private working notes
Supporting documents
Add PDF, PNG or JPEG files (12 files, 15 MB each, 40 MB total). Drafts save references, not originals. Reselect originals after reopening; content is checked before reattachment. PDF packs include whole linked documents.
Add one entry for each charge. Keep the claim received, your response and document references separate.
No entries yet. Add an item to begin.
For repair urgency and the relevant process, read the Victorian repair guide.
Unsaved changes are lost on reload or closing. Save or download an editable draft to resume. Avoid sensitive identifiers.